1. What products do you offer at your furniture store? We offer a wide range of furniture products including sofas, dining tables, and chairs. Our collection features a variety of styles, materials, and sizes to suit different tastes and needs.

  2. How can I browse and purchase your furniture? You can browse our furniture collection on our website or visit our physical showroom. Our website provides detailed product descriptions, images, and pricing information to help you make an informed decision. To purchase, simply add the desired items to your cart and proceed to checkout. Feel free to reach out to us at any time at info@allistonfurniture.com and our experts will help you!

  3. Can I customize the furniture to match my home decor? Yes, we offer certain customization options for select furniture pieces. Please contact our sales team for more information on customization options.

  4. Do you provide delivery services? Yes, we provide delivery services for your convenience. As standard we offer white glove delivery service included in the price (this is offered to most cities but there are exceptions). White glove delivery will mean it is full assembled for you in the room of your choice (main floor only) and the garbage will be taken back with the delivery guys.

  5. Is assembly required for the furniture? The assembly requirements vary depending on the furniture item. Some pieces may come fully assembled, while others may require partial or full assembly. Detailed assembly instructions and necessary tools are usually provided with the product. If you need assistance, our customer service team can guide you through the process or arrange professional assembly for an additional fee.

  6. What are your accepted payment methods? We accept various payment methods, including credit cards, debit cards, and online payment platforms. At our physical store, you can also pay with cash. The specific payment options available will be displayed during the checkout process on our website.

  7. What is your return policy? If you decide to return your product for any reason, you are able to do so up to 30 days after receiving it. You will be responsible for shipping fees only (shipping and returns shipping costs). We are only able to accept returned product in like-new condition.

  8. Do you offer warranties on your furniture? Yes, we provide warranties on our furniture products. The warranty coverage period and terms may vary depending on the item. Our general warranty is offered for 2 years and includes any manufacturing issues (accidental damage and natural wear and tear is not covered).

  9. Can I cancel or modify my order? If you wish to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request; however, it may not be possible if the order has already been processed or shipped. Our customer service team will guide you through the cancellation or modification process.

  10. How can I contact your customer support? You can reach our customer support team by phone, email, or through the contact form on our website. Our knowledgeable and friendly representatives are available to assist you with any questions, concerns, or inquiries you may have.

Remember, if you have any specific inquiries or require further assistance, don't hesitate to reach out to our customer support team. We are here to help you create a comfortable and stylish living space with our quality furniture selection.

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