Alliston Furniture Limited Warranty

This warranty covers manufacturing defects in Alliston Furniture.

This warranty starts from the date of delivery and lasts for 2 years on any metal or wood structural failures from residential, non-commercial usage. This warranty lasts for 1 year on any soft parts and workmanship related failures. Examples of failures covered in the 1-year warranty are threading, piping, buttons, rubber components, and parts with glue as adhesive, that come loose from residential, non-commercial usage.

For the 2-year warranty on metal or solid wood structural failures, Alliston Furniture will provide replacement part(s) at no charge with a lead time of 6-14 weeks. The customer is responsible for any labor and/or shipping charges on the replacement part(s). For the 1-year warranty on soft parts and workmanship related failures, including threading, piping, buttons, rubber components, and parts with glue as adhesive, Alliston Furniture will reimburse local repair charges under the conditions that (a) the repair service quote is first approved by Alliston Furniture and (b) Alliston Furniture does not guarantee the work performed by the local repair service, and cannot be held to further compensation in the event of dissatisfactory repair work.

This warranty does not cover natural or artificial stone, paint, leather, metal finish, fabric, fiberglass, foams, plywood, cushioning, and coating materials. Alliston Furniture furniture is not covered for damage or defect from outdoor use. Any problem that is caused by other abuse, misuse or an act of nature (such as wind, flood, freezing water – including splitting and breakage from water accumulation in tubing), animal damage, sun damage, fading, staining and mildewing of fabrics, compression of cushion fillings/fiber, and failure to take reasonable care of the furniture including proper care and maintenance is neither covered. Consequential and incidental damages are not recoverable under this warranty. Coverage terminates if you sell or otherwise transfer the furniture. This warranty only covers products sold and located in the United States and Canada.

All items marked as Clearance are non-refundable and cannot be exchanged for other items as they are sold in the condition As-Is. Clearance items are not covered by the Limited Warranty.

To file a warranty claim, please e-mail info@allistonfurniture.com with your proof of purchase, a full description of the issue(s), as well as any supporting pictures and videos.